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Hipotels Natura Palace & Spa | Opiniones

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9,2 Excelente

sobre 144 opiniones

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Have just returned from a 2 week stay at the Natura Palace hotel.We booked mainly on the strength of the trip advisor reviews On arrival at the hotel I have to say that it was not quite what I expected.check was smooth I was a bit supprised that there were no safety deposit boxes available in room.We were shown to our room on the first floor which faced Playa blance.We could not see Playa Blance because of the two large palms right outside our balcony.The room itself was clean and well presented with pleny of hanging space although we could have done with a few more hangers.the bed was comfortable and extra pillows arrived on request sleep quality was outstanding Further inspection of the hotel proved that first impressions can be changed it is in a great position right on the sea front there are two pools one salt one frest and a whirlpool between Sunbeds were plentyfull and towels supplied for 10 euros deposit each The hotel itself and the grounds were very impressive although there were areas where some minor maintainance is required like in one of the pools where the steps look a little "dog eared" and need retiling . As I said the hotel is right on the front and you gain access through a gate and there are great walks to either Playa Blance about 30 to 40 mins or the other way to the lighthouse about 30 mins There are also some nice rocky beaches with a bit of sand and some nice bars The hotel bars were nice the pool bar served very good lunchtime food at a reasonable price. Prices generally were not bad 3euros for a beer 5.50 for a G&T Lunch and drinks for two could be obtained for 15euros or less The hotel food was of a high standard breakfast was very good with plenty of choice everything was hot and eggs bacon omlettes cooked to order even the coffe was drinkable The evening meal was the usual buffet but again with great choice excellent fish and meat and again all served hot The deserts were outstanding so often in these type of hotels they look good but prove to be synthetic and bland not here,the deserts were all fresh cream and delicious. My wife is not a big fish eater she ate fish almost every day here I am not usually tempted by desert I ate them every day so enough said So to close this is a great hotel with good staff excellent facilities great food and a fantastic location my only problem with it was the wind on the island which sadly they cant do anything about.The island and resort are also great but we will not be returning because of this and only this.We had a lovely relaxing holiday The hotel has loads of repeat customers which they deserve

 'Hipotels.com'

  • Limpieza
    10,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    10,0
  • Precio
    8,0

Excellent. Please thank all your lovely friendly staff for making our stay extremely enjoyable and relaxing. We could not fault one single thing. We wish we were still there with you and we will return shortly.. Kindest Regards Paul and Maryse

 'Hipotels.com'

  • Limpieza
    10,0
  • Ubicación
    10,0
  • Servicios
    10,0
  • Personal
    10,0
  • Precio
    10,0

Stayed here for a fortnight in July 2012 with the girlfriend both in early 20's, First impressions were excellent, we had a good room (fairly aged) with good balcony view looking over the pool on the 2nd floor. Which was all clean, we did find a couple of cockroaches however near the entertainment room and told staff who cleaned them straight away, we didnt see any after that. however air conditioning was fairly noisy but didnt particularly bother us. we were looking for a holiday that offered a relaxing time.check. but also plenty to do outside and inside the hotel which left us fairly dissapointed. Rooms could do with a lick of paint. House cat's are friendly and offered great entertainment by the pool when chasing lizards. First impressions of the food were good and staff were all freindly, However as time went on we found the themed nights i.e italian, chinese in the restaurant were pretty tame and not exactly themed at all. With one pizza one offer for italian and and some noodles for chinese, other then that food was average and was the same thing pretty much every morning/night, same bread was put out ni the mornings and evenings and could get pretty stale. We had to venture to nearby restaurants and further in order to explore and for something different, the italian restaurant nearby was very good. Whenever we ventured into playa blanca in the evening it was buzzing with people however offered very little in the way of entertainment. Taxis were cheap and very easy to get hold of. Entertainment at the the hotel was pretty poor and very cringe, with older couples forced to sing awkwardly by the acts i.e michael jackson tribute/motown, funny for us mind. We did venture on a couple of excursions these were the timanfaya trip which was okay but didnt offer value for money, the other was the catlanza trip that did however offer value for money and was a real highlight of the holiday, although i would advertise this trip to the older couples as it can be a bumpy and slippery ride, the staff on that trip were spot on and earned every bit of money they were being paid. We also ventured to papagayo beaches which was a bit of a taxi ride but well worth it, seemed to offer higher temperatures and less wind then when sunbathing by the pool. The weather was hot however got pretty chilly in the evenings, which made sleeping comfortable. There was always a wind in the day but this isnt the hotels fault and was expected upon researching lanzarote. The staff as i say at the restaurant and reception were excellent and never rude, cleaners were also freindly. Nearing the end of our holiday we filled in a survey on the hotel, we explained the entertainment and themed nights/bread situation on the survey, Too our suprise management called our room the next day and when we went down to dinner and breakfast the bread was always fresh! however we only had 2 days left, they also said they would look into improving the entertainment. The hotel offers a relaxing time and i definitely recommend this hotel to the older couple, 2 weeks seemed a long time here for us mind as it got pretty tedious near the end, 10 days would have probably been more suitable. Hotel was good but wasnt really a mix of age, it was just older people hoever if u want to get away from kids running about shouting then this hotel is perfect as they are pretty much non-existant. We had a good time overall however the hotel was just good.

 'Hipotels.com'

  • Limpieza
    10,0
  • Ubicación
    9,0
  • Servicios
    10,0
  • Personal
    10,0
  • Precio
    8,0

Very nice hotel, the size of the place particularly the reception area is very impressive. Food excellent quality and varied, 'Theme' nights also included during the week. The price and set up is really for the well off retired, you won't see many kids there which to some is a plus, even like me who has a 8 year old. If you can afford it go for a room upgrade for a true sea view. some rooms on the side that advertise in the brochure 'sea view', yes if you lean out with a mirror on a stick. I went with Thompsons and had the same problem with a hotel in Menorca, Sol Gavilanes, you'd think the Tour Operators would find out the detail of your accommodation instead of just putting Restricted view in the info. Safe deposit box's are not standard in the room as you'd expect for a 4 star, I have an issue with my wife's wedding and engagements ring missing as it was either put in a draw or she's 'mislaid' it but all the same if you have to take you valuables to the Reception Area safety deposit box every time you take them off it becomes a bit ridiculous. Location, about 45 minutes at a stroll, there's a very good beach about 15 minutes stroll. Pool area good, separate fresh and salt water but bloody freezing. at least you wont bump into anyone. I think I'd echo other reviewers comments regarding the rooms, they were clean but a little tired. Plenty of car hire in the area again a short walk along the prom. If you have kids and transport save your money, don't go to the water park about 10 minutes walk from the hotel, 20 Euros an adult !!. go to the Texas Ranch zoo, really good bird, sea lion and parrot displays, excellent conditions for the wide variety of animals (for a zoo) and a very good swimming area for kids and adult, all for 13 Euros. highly recommend

 'Hipotels.com'

  • Limpieza
    9,0
  • Ubicación
    10,0
  • Servicios
    10,0
  • Personal
    9,0
  • Precio
    9,0

Das Hotel hat ca. 250 Zimmer auf 4 - 5 Etagen. Alles ist sehr sauber und gepflegt. Das liegt direkt am Meer und an der Promenade. Der Eingangsbereich ist sehr beeindruckend. Das Hotel hat einen wunderschönen angelegten Garten. Wir hatten ein Doppelzimmer mit HP . Das Zimmer lag in der 3. Etage mit einem schönen Blick auf den Pool und das Meer. Gäste waren überwiegend englische und deutsche Urlauber. Familien mit Kindern waren weniger dort Das Zimmer war sehr groß, sauber und gut ausgestattet. Standart -Möblierung, Minibar, sehr schöner Balkon. Der Safe befand sich im Bereich der Rezeption. Das Bad war etwas klein, reichte völlig aus. Wir waren mit dem Service sehr zufrieden. Am Anreisetag wurde uns ein Zimmer zugewiesen, was uns absolut nicht gefiel. Es wurde an der Rezeption sofort eine Lösung gefunden und wir erhielten ein Zimmer nach unseren Wünschen. Alle Mitarbeiter des Hotels waren hilfsbereit und sehr freundlich. Fast alle Mitarbeiter sprachen deutsch und englisch. Die Zimmer wurden sehr gründlich gereinigt. Ansonsten hatten wir keine Beschwerden oder Beanstandungen. Wir waren, wie im letzten Jahr, über Ostern dort. Im gesamten Hotelbereich ist eine sehr angenehme Atmosphäre. Wir hatten die gesamte Zeit ein Fahrzeug gemietet und frühzeitig von zu Hause aus gebucht. Fazit zum Hotel: Das Hotel kann bestens empfohlen werden. Das Essen war sehr gut. Das Frühstück war reichhaltig und abwechslungsreich. Es wurde von allen Sachen frühzeitig nachgelegt. Das Abendessen gab es in Buffetform. Es war von bester Qualität, abwechslungsreich und sehr schmackhaft. Es fehlte es an nichts. Es gab immer wieder Themenabende. Wir empfanden es als sehr angenehm, dass man zu einem freien Tisch begleitet wurde. Gute Lage, direkt am Meer. Die Strandpromenade ist unendlich in Richtung in Zentrum und dem neuen Hafen. Bis zum Zentrum geht man ca. 25 Minuten. Die Strandpromenade ist zum Joggen und Spazierengehen bestens geeignet. . Im Hotel und in der näheren Umgebung sind kleinere Geschäfte 2 Pools, sehr sauber, genügend Liegestühle. Fitnessraum vorhanden, war ausreichend. Ansonsten haben wir keine Freizeitangebote angenommen.

 'Hipotels.com'

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    8,0

tayed at the Hipotels Natura Palace in early April. Thoroughly enjoyed our stay, the staff especially the Head Waiter and his team of Waiters were friendly, efficient and helpful - although on the first evening we just arrived in time for dinner and our waiter was not very welcoming which was a bit off putting. The food was excellent with a good selection of delicious choices. I would have enjoyed an outdoor restaurant area for breakfast/dinner which is always enjoyable in warmer climates. The outdoor bar/lunch and snack area was excellent with a good choice of menu. The sunbathing/pool area, overlooking the sea, was very clean and tidy, lovely flowers, lots of palm trees and plenty of sun beds but the pools could have been a little warmer. The bar area in the beautiful reception could have been improved with access to the outside balcony for sitting under the stars on warm evenings. The rooms were very good, spacious with lots of storage and very quiet. The ladies who cleaned the rooms were very hard working and efficient, rooms were spotless. This was our first visit but we will definitely return - a lovely hotel in a good position. It was a very good holiday.

 'Hipotels.com'

  • Limpieza
    9,0
  • Ubicación
    10,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    8,0

Absolutely ideal for a family week away for sunshine, good food, good facilities, nice location - walking distance to beachside restaurants. A spacious, clean, modern and well maintained hotel. We had the bonus of using all the facilities and half board meals ( breakfast and dinners for all 7 days) but saved on the holiday by staying in the apartments in the grounds rather than a hotel room. Apartments definitely meet the 3 star advertised rating and are well used self catering apartments - so not as glamorous as the hotel but they are very clean and spacious with a living room with TV, kitchen ( crockery, cutlery, oven and hob), large patio with garden table and chairs for four, bathroom and bedroom. Our children aged 8 and 12 slept on the 2 large, convertible individual sofa beds in the living room and loved it! The saving was substantial for our family of four and enabled us to use it on a hiring a car, excursions and lunches.

 'Hipotels.com'

  • Limpieza
    8,0
  • Ubicación
    9,0
  • Servicios
    8,0
  • Personal
    9,0
  • Precio
    9,0

Me alojé aquí por una semana en marzo para conseguir algunos Sol de invierno pero el clima no era muy bueno, que en algunos aspectos puede afectar la clasificación para el hotel un poco pero seré tan subjetiva como puedo. Esta fue nuestra primera visita a Playa Blanca, Lanzarote y no creo que volveremos en prisa aunque no alquilar un coche por dos días, lo cual fue un regalo del cielo y pudimos visitar las mejores partes de la isla a saber, Teguise ( no hay que confundir con Costa Teguise, que era un fantasma-ciudad ) Haria y el Golfo. En primer lugar, me pareció que el hotel dirigido a parejas mayores que sabíamos pero todavía estaban sorprendidos con el porcentaje de clientes mayores - quizás 90% más de 55 años y una mezcla de británicos, germánica y escandinava. La habitación del hotel era pequeño y bastante deteriorado pero la cama era cómoda y había mucho espacio de almacenamiento. El baño era grande y el dormitorio también. Creo que casi todas las habitaciones tienen algún tipo de vista al mar, pero hicimos uso de nuestro balcón debido a el impredecible clima y viento - Lanzarote fue una muy ventosa isla!! La zona de la piscina era espaciosa, con un montón de tumbonas y sombra aunque muy frustrante las sombrillas fijado al suelo lo que significa que se tenía que tener cuidado al elegir su cama para el día! La zona de la piscina da sol sentido sur todo el día, pero al estar en el frente de mar había una brisa fresca todo el día que sería genial en el calor pero no hay buenos en los meses de invierno. Ambas piscinas eran muy fríos ? me pregunta que el termostato entorno si efectivamente la piscina climatizada. Encontré la opción de media pensión a mezclarse. La comida era razonable pero repetitiva. Los desayunos estaban bien y el personal es muy atento. Este hotel era razonable, aunque algunas de las críticas pintar una imagen de paraíso que no lo es. No puedo darle 4/5 como esto sugiere que el hotel era muy bueno, lo que me siento no está justificada. Espero que tengas unas buenas vacaciones!

 'Hipotels.com'

  • Limpieza
    9,0
  • Ubicación
    8,0
  • Servicios
    7,0
  • Personal
    10,0
  • Precio
    8,0

Me alojé aquí por una semana con mi esposa y mis dos hijos de 3 y 6. Aunque este hotel está dirigido a más de 55 s (británicos y alemanes principalmente) había unas cuantas familias en el momento de la partida. Esto nos fue perfectamente como el club de niños era tranquilo, ya que era el mini-disco ... aún niños suficientes para un ambiente pero de ninguna manera estaba invadido por ellos. perfecto. El último lugar en el que nos alojamos era de locos en términos del número de vecinos bulliciosos niños separarnos por todos lados. No quiero repetir los comentarios recientes sobre este hotel pero todo es cierto y volveremos! Muchas gracias a Natalie en el equipo de animación que entretenido nuestros pequeños chicos. Ella es una crédito absoluta al hotel. zidane fue muy divertido, también. El chef jefe era una estrella completa que se tomaron su tiempo para hablar con los huéspedes. Él lleva mucho orgullo y se mostró. La calidad de la comida era excelente. Es mucho más que la mayoría de hoteles de 4 estrellas en las Islas Canarias. Esta es la primera vez que no quería comer fuera del hotel ... Nos hemos alojado en muchos hoteles de 4 y 5 estrellas en las Islas Canarias ... Hay mucho espacio en el restaurante y alrededor de las piscinas. Algunos lugares (incluso hoteles de 5 estrellas) son estrechas alrededor de la piscina. Las habitaciones eran amplias y camas y almohadas muy cómodas! Las piscinas están climatizadas a 24 grados. El problema la mayoría de la gente es que la primera vez que se pondrá en contacto con el agua, es frío. Tan pronto como entras y bajo has no hay nada de que preocuparse, su cuerpo le aclimatarnos. Confía en mí, mi esposa es lo mismo cada vez. Hay un buen lugar para ir a almorzar o bebidas después de la cena del hotel para relajarse bajo las estrellas. Un poco de música en vivo de baile ... muy guay en realidad. Gire a la derecha al salir de la puerta principal en el paseo marítimo para literalmente a 2/3 minutos. El personal es un crédito para el hotel. Casi cada uno de ellos merece un aumento de sueldo ... así que no te olvides de propina. Estoy pensando en cambiar nuestras vacaciones de agosto para venir aquí. Ver lo que la esposa dice ...

 'Hipotels.com'

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    9,0

Wir, zwei Erwachsene und ein 9-jähriges Kind haben vom 23. bis 30.03.2013 einen fantatischen Kurzurlaub im Natura Palace verbracht und empfehlen dieses Hotel jedem weiter. Wir haben es dort wirlich in jeder Hinsicht optimal angetroffen. An dieser stelle noch einmal vielen Dank für ein super Hotel mit einem super Service.

 'Hipotels.com'

  • Limpieza
    8,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    9,0

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Urbanización Montaña Roja, s/n, 35570 Playa Blanca, Lanzarote, España

+34 928 519 070