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Hipotels Natura Palace & Spa | Opiniones

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9,2 Excelente

sobre 144 opiniones

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We discovered this hotel after it had been open only 18 months and just keep going back every spring to catch some early sunshine. This year we went in March and I have to say the weather was much better than our usual February trips.

The size of the hotel is what takes us back so often - it is just right. It feels cosy without the numbers in some of the very large hotels and this makes the service so great. The walks by the sea on the paved front are spectacular and you can get to some very interesting places if you are prepared to just keep walking.

The food was even better this year, the choice outstanding.

They are starting to update the rooms and communal areas without losing the character and this is good to see.

Stunning!

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    9,0

We have just returned from a wonderful holiday in playa Blanca , staying at the natura palace hotel
The food was excellent, all facilities were excellent
Staff went out of there way for you
I celebrated my birthday, they even made that a special occasion for my husband and I 
And our friends.
We were a little disappointed with the veiw from our balcony, but when we stay again
We will request a room with a veiw
Thank you for making our holiday special.
Jean D

  • Limpieza
    9,0
  • Ubicación
    9,0
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    9,0
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    9,0
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    9,0

This was a return visit for me to this hotel having holidayed here some 10 years ago. I have to say I was not disappointed. It is still an excellent hotel to stay in. Everything is first class, facilities, food and staff. A holiday here really is money well spent and an opportunity to have a very relaxing and enjoyable time.

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    9,0

From the moment we arrived we felt welcome. Our rooms weren't ready as we had an early flight. After a light lunch by the pool we were more than pleased with our room. It was huge, the bed was comfy and large and the balcony and sea views looking out to Furtaventura were stunning.There was also a balcony by the main door of our room overlooking the reception area which had Cathedral proportions! The food was unbelievable and the choice was fabulous. The dining room staff were very pleasant on the whole. It was our friend's Wedding Anniversary which fell on Gala night so made it very special. The reception staff had organised champagne on ice,in their room, and our table in the dining room,was decorated with red petals and a lovely centre piece. the hotel is quite a long way from the Centre of Playa Blanca but the reception staff can order you a taxi and its there in minutes, at a cost of just under 4 euros. The pools are lovely and the grounds are fabulous. 
The down side was that sometimes the air-conditioning didn't really have much effect in the public areas so was rather humid, there were no safety deposit boxes in the rooms and we found that a little inconvenient. Sometimes the staff seemed a little brusque but that may be the language barrier. The evening meal we felt started an hour too late for us. The timing of the entertainment fitted in with the meal times which meant that it didn't start until 10 pm, again we would have preferred a 9pm start.

  • Limpieza
    9,0
  • Ubicación
    9,0
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    9,0
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    9,0
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    9,0

Very good first impression which was then totally topped off when we were told we had been upgraded ! We were absolutely delighted we had a very large suite with the most amazing sea view and a spa bath. The food was brilliant with a great
range of choices. Tilly who is 10 loved the chocolate fountain each evening although the green one was funny as it was a bit like a volcano!! My birthday was on the Wednesday so as it was gala night it made it very special. Pools superb- clean and large we spent a lot of time swimming. We enjoyed a daily walk to a lovely sandy beach where we snorkelled as there were loads of fish. We went on one trip with Thomson which was discover Lanzarote - the guide was brilliant and his passion for his island was very apparent making the day very informative and special. All in all a very good time.

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    9,0

The Natura Palace Hotel is beautiful. We had a side sea view room. It was very peaceful. The storage space in the bedroom is more than adequate. I would say it is probably the best we have ever had. Plenty of drawers, shelves and hanging space. The bathroom is fully equipped. Bath, shower, bidet, magnifying shaving mirror. There are toiletries provided. Small bars of soap, body lotion and shampoo. Would have preferred shower gel to shampoo. 
Fantastic choice of food which varied every day.
The assistant manager introduced himself at our thomson welcome meeting. There is a strong message from management here. If there is anything at all you are not happy with, please tell them. They will put it right. We didn't have the bath robes in our room that as Thomson guests we should have. They were brought to us immediately. 
There is a free wifi hot spot in reception area, but we paid €20 for a week of high speed wifi which was excellent and accessible in our room and everywhere else around the hotel including in the grounds and by the pool.

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    9,0

Todo muy bien. Personal muy atento ante cualquier circunstancia. Comida buena y variada, cada día aparte del bufet de la cena, una especialidad. Tranquilidad. Por la noche espectáculo y de buena calidad. ( magia, malabarismo, ópera, disco)

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    9,0

We have just spent two weeks at your hotel. We thoroughly enjoyed our time with you. The food was excellent, the pools were lovely. The staff are all very helpful and friendly. We would definitely recommend your hotel to friends and family. I hope my scoring below is correct and everything is in Spanish.

 'Hipotels.com'

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    10,0
  • Personal
    9,0
  • Precio
    9,0

We had a lovely holiday im March 2014 staying on top floor of annexe. We will book again for next year if you can guarantee a similar room. Could you send this questionnaire out in ENGLISH the next time. Thanking you. Brian and Linda Jones

 'Hipotels.com'

  • Limpieza
    10,0
  • Ubicación
    10,0
  • Servicios
    10,0
  • Personal
    10,0
  • Precio
    10,0

Excelente hotel

 'Hipotels.com'

  • Limpieza
    9,0
  • Ubicación
    10,0
  • Servicios
    10,0
  • Personal
    9,0
  • Precio
    10,0

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Urbanización Montaña Roja, s/n, 35570 Playa Blanca, Lanzarote, España

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