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Hipotels Natura Palace & Spa | Opiniones

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9,2 Excelente

sobre 144 opiniones

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My friends and I have recently returned form the Natura Palace, Playa Blanca, Lanzarote.
the Hotel was excellant. Staff, food, rooms pool bars and restaurants were all first calss. Our only gripe was the room view, we were partly obscrued by a large tree, otherwise all OK

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    8,0

My wife and I spent a week here just prior to Christmas to celebrate our Silver Wedding Anniversary. Every aspect of our holiday was perfect but especially the labelling of food in the restaurant as 'Gluten Free'. This was the first hotel anywhere that we have visited that I could be confident my meal was 'Gluten Free'. This was very futuristic of the Chef and we met several other people who had Coeliac Disease who were returning after previous holiday's there. I would definately return.

  • Limpieza
    9,0
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    9,0
  • Servicios
    9,0
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    9,0
  • Precio
    8,0

Spent Christmas week here in 2012. Lovely location, hotel spotless, and staff very polite and helpful. Hotel put on a fantastic gala dinner for Christmas day. Only very minor downsides were poor WiFi that was only available in reception and expensive and poor quality cocktails in bar. All in all though a lovely place to stay and would definitely book again.

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    8,0

Had a fantastic Xmas at this hotel , it is our 3 rd stay last time it was in May 2012 .the staff are simply brilliant from the reception crew to the cleaners . Food is great and varied , bar prices are reasonable . Love everything about this hotel EXCEPT its lousy WiFi which is very slow and limited to a small area in reception .

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    9,0
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    9,0
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    8,0

This hotel lives up to all the great reviews posted here. Our first time in Lanzarote for Christmas and we couldn't have made a better choice. I'd emailed the hotel asking for a high floor, seaview room and we were given one on the second floor overlooking the sea and the mini-golf course - very peaceful with a good sized balcony which was sunny until around mid afternoon. The wild geraniums cascading from the sides of each balcony are very pretty and add softness and colour to the exterior of the hotel.

The room was quite large, wardrobe generous, and the bathroom also a decent size with both bath and shower and plenty of shelf .space for all the bits and bobs. Everything was cleaned to an exceptionally high standard every day. Only niggle was that the pillows were a bit difficult to manage (one being a full length bolster and the other almost cushion-size) and the bed was very 'firm' indeed! All the staff were extremely helpful and friendly, at reception, in the restaurant, in the bars. All worked very hard, but remained cheerful and courteous throughout.

Food was also of a high standard, with plenty to choose from. Sometimes, when hotels try to cater for a wide variety of customers, all with different tastes in food, they can spread themselves to the extent that quality suffers - but not here. Show cooking always had several kinds of fish, meat, turkey or chicken, plenty of salads, vegetables - and the puddings were irresistible! Breakfast was also varied and good, with chilled cava available throughout the week - could make bucks fizz every morning if you wished, although I've always felt bucks fizz is a waste of both orange juice and cava/champagne! 

The Christmas meal was superb with cocktails and nibbles served in the lobby beforehand. Some people who had stayed over Christmas in previous years preferred table service to the buffet we had this year. We rather liked the buffet, because you can sample other dishes and have a nibble at anything that takes your fancy. The seafood was particularly delicious and the waiters filled and refilled your glass throughout the meal for free. 

Although the hotel was fairly full, you never felt crowded and there was no queueing in the restaurant. The public areas of the hotel are spacious and beautiful, but also comfortable. There are lots of customers who return again and again each year - the clientele is fairly 'mature', although there were some younger people with children, but not that many. The entertainment finishes early and is not that brilliant. We weren't bothered, but don't choose this hotel if you are looking for lots of things to do in the evening. The piano bar is a pleasant place to spend an evening and the pianist is brilliant, just as good with the saxaphone as the piano.

Twenty five minute walk along the promenade into Playa Blanca and you can walk in the other direction to the lighthouse, which is also about a half hour stroll. Sun never stopped shining while we were there, but temperature a comfortable 22 - 26, with a cooling breeze.

No hassle with pool chairs as there always seemed to be plenty for everyone and they aren't all on top of each other.

Hiring a car for a few days allowed us to see areas of the island that organised trips don't reach, but we also booked a tour at reception - the same tour was almost double the cost with Thomson's, so do ask at reception before you book with the travel company - or go direct to Last Minute excursions or similar local companies. 

All in all, we found the hotel excellent and would definitely return - one of the most relaxing breaks we have had in a while.

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    8,0

We decided 2 weeks before departure to spend the week before Christmas in the sun. We were treated to a lovely relaxing week in a hotel which is well run by friendly and efficient staff. The hotel was not full to capacity when we stayed and the atmosphere of space and tranquility was everywhere within the hotel.

The free wifi service was popular but is only available in a very small area of reception! So anyone with an iPad, iPod or laptop huddled together on the sofas by the Thomson office.

We had a room overlooking the pool area on level 2, this was fine as we had great views of the ocean and Fuerteventura. The only slight problem was that our room door opened out onto the level above reception, when the piano was being played - it was clearly heard in our room , even whilst watching tv.

The TV is a modern flat screen - which meant we could connect our portable DVD player to the tv for a better viewing experience.

The tennis courts were good quality and cost 10 Euros to hire. Although you can join the advertised activity on every 2nd day for free. Good football pitches and a games room equiped with table tennis, table football and a pool table.

The food was exceptional in quality and variety. Buffet style and the chef , Carlos, was present at breakfast and dinner, ensuring everything was just right. Loads of fruit, yoghurt, pastries, rolls, meat, churros and pancakes for breakfast. Bacon, fried eggs and omlettes are cooked fresh for you.Dinner was equally as good, with fish, meat, soups, fruit and a whole selection of puddings.

They seemed to be very gluten aware with lots of signs stating foods were gluten free.

Pools were not heated but bearable once your body became accustomed to the change in temperature from the warm air temperature. The weather was sunny and warm - never too hot for us. One day it was cloudy with some breeze but still ver pleasant.

There is a minbar in the room - we emptied the fridge and re-filled with our own supplies from the supermarket. We replaced the hotel drinks into the fridge before we left. No complaints.

the pool bar staff are friendly and the food good and reasonably priced.

Plenty of sunloungers available and you can get pool towels from reception with a ten Euro deposit per towel - refunded on return of the towel.

Our room was kept very clean, the shower was a joy , very powerful and we always had hot water. My son prefers a bath, this filled up quickly and was fine. Toiletries are provided, shampoo, shower gel, body lotion, a comb and a shower cap. The towelling robes provided are handy for after showering or some people wore them to the poolside.

We had a triple room which was ample size for 3. I was impressed we had the correct number of glasses and balcony furniture for our party. We often book a triple room but only find facilities for 2.

The age group of this hotel during our stay was of retirement age, this may have been due to the time of year, many people seemed to go back to this hotel year after year.

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    8,0

+ Es war wie immer ein wunderschöner Urlaub in diesem sehr ruhig gelegenen Hotel. Das Hotel ist sehr ruhig und sehr sauber. Das Personal ist super freundlich und hat immer ein Lächeln auf dem Lippen. Die Zimmer haben für 3 Erwachsene eine gute Größe und man fühlt sich auch dort sehr wohl. Das Essen wurde immer in Buffetform gereicht und war sehr abwechslungsreich mit Fisch, Fleisch und Gemüse. Es wurden in der Woche 4 Themenabende (asiatisch, mexikanisch, kanarisch). Also wir können das Hotel nach 3 Aufenthalten weiter empfehlen.

  • Limpieza
    9,0
  • Ubicación
    9,0
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    9,0
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    9,0
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    9,0

Vielen Dank für die schöne Villa Nr.1 wir haben eine erholsame Woche in ihrem Hotel Natura Palace Hotel verbracht. Wir werden diese Villa wieder buchen im neuen Jahr. viele Grüsse Bernhard Zoller

 'Hipotels.com'

  • Limpieza
    8,0
  • Ubicación
    10,0
  • Servicios
    8,0
  • Personal
    9,0
  • Precio
    9,0

+ Uns hat der 3-wöchige Aufenthalt sehr gut gefallen, wir haben uns wohl gefühlt.. Das Hotel war sehr ruhig, sehr angenehme Urlauber. Das Essen war war abwechslungsreich und gut. Das Personal sehr freundlich. Die Sauberkeit des Zimmers war mit kleinen Abstrichen gut.

  • Limpieza
    9,0
  • Ubicación
    9,0
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    9,0
  • Personal
    9,0
  • Precio
    8,0

+ Returned to Natura Palace yet again. First rate as always. Staff great, solved problems before we knew we had one! Food great particularly sea food and fish, well it is an Island and you do not see many cows around! Compared to a new Hotel you can see over the years the bit of wear and tear here and there but look at the quality, the design,the space,the location- Ok you need to like walking to make the best of the coast into Playa Blanca. However after a stroll not even the avid sun worshippers could bag all the sun loungers- plenty for all and not in straight rows!

  • Limpieza
    10,0
  • Ubicación
    10,0
  • Servicios
    10,0
  • Personal
    10,0
  • Precio
    10,0

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Urbanización Montaña Roja, s/n, 35570 Playa Blanca, Lanzarote, España

+34 928 519 070