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Hipotels Natura Palace & Spa | Opiniones

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9,2 Excelente

sobre 144 opiniones

  • Limpieza

  • Ubicación

  • Servicios

  • Personal

  • Precio

  • 9,2
  • 9,2
  • 9,2
  • 9,5
  • 8,8
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For my seventh stay at the Natura Palace, we enjoyed another lovely week. Our refurbished rooms, the food, staff and service were all great. I hope to be booking my eighth holiday with you in the not too distant future and have recommended the hotel to two sets of friends (one couple have already booked to visit you in April 2018)!

 'Hipotels.com'

  • Limpieza
    9,0
  • Ubicación
    10,0
  • Servicios
    10,0
  • Personal
    10,0
  • Precio
    9,0

Excellent hotel with attractive grounds. Naturist area is a welcome facility, however sand "floor" attracts cats (and then flies) and should be replaced with paving. We hope to return next year.

 'Hipotels.com'

  • Limpieza
    9,0
  • Ubicación
    10,0
  • Servicios
    9,0
  • Personal
    10,0
  • Precio
    8,0

I have stayed in this hotel on several occasions and the standard in all areas has been of a very high standard. The staff are friendly and remember you from previous visits which makes me feel welcome and valued. The lady on Reception was so helpful on this last visit. I had difficulty with my boarding passes and she very willingly went to some trouble to get it sorted for me. This is very re-assuring to me. The hotel is located by the sea and a local beach. The gardens are immaculate and I could not wish for anything else. My Mother came this time and I hired an electric buggy for her. The promenade which runs in front of the hotel was ideal for her to get out and about safely. The food is excellent and well presented. I have no hesitation in recommending this hotel.

 'Hipotels.com'

  • Limpieza
    10,0
  • Ubicación
    10,0
  • Servicios
    10,0
  • Personal
    10,0
  • Precio
    10,0

We booked a suite for one night at the end of our summer villa holiday. As we arrived shortly after 09:00 we weren't expecting our room to be ready and although it wasn't, we were offered a complimentary breakfast while we waited. At 12:00 we were able to move into a beautiful suite on the second floor with a glorious view of the ocean. This is a lovely hotel, the pool area was spotlessly clean with plenty of sunbeds with towels being provided and the restaurant offered a wide range of food to suit all tastes. Whilst all of the staff were unfailingly polite and helpful, our special thanks go to Daniel and Stephanie on reception for exceptional customer service. Highly recommended, over and above similar hotels in the Playa Blanca/Yaiza area.

 'Hipotels.com'

  • Limpieza
    10,0
  • Ubicación
    10,0
  • Servicios
    10,0
  • Personal
    10,0
  • Precio
    9,0

Excelente! La ubicación perfecta con salida al paseo litoral y retirado del "chundachunda". Con vistas al mar y a Fuerteventura. La limpieza de todo el hotel muy buena y en las habitaciones excelente. La comida muy orientada al turista europeo, no en vano eran abrumadora mayoría, aunque como había de todo y bastante variado y con cenas temáticas era muy llevadero. Tenemos una hija celíaca y todo el personal de cocina mostró mucha atención con el tema. Había bastante señalización en las bandejas de buffet y una tostadora para el pan sin gluten. Solo un pero. Para desayunar solo había había Cola-Cao que tiene gluten y no había Nesquik que no lo tiene. Y por fin lo mejor del hotel: sus empleados. El trato familiar, cercano, servicial...cualquier duda, problema o consulta era solventado como si fuese suyo. Un 12 para el personal. Sobre todo el Chef Méndez, el camarero Andrés y el cocinero Miguel, con ellos, un celíaco viaja mucho mejor. Gracias.

 'Hipotels.com'

  • Limpieza
    10,0
  • Ubicación
    10,0
  • Servicios
    9,0
  • Personal
    10,0
  • Precio
    8,0

Very good first impression which was then totally topped off when we were told we had been upgraded ! We were absolutely delighted we had a very large suite with the most amazing sea view and a spa bath. The food was brilliant with a great
range of choices. Tilly who is 10 loved the chocolate fountain each evening although the green one was funny as it was a bit like a volcano!! My birthday was on the Wednesday so as it was gala night it made it very special. Pools superb- clean and large we spent a lot of time swimming. We enjoyed a daily walk to a lovely sandy beach where we snorkelled as there were loads of fish. We went on one trip with Thomson which was discover Lanzarote - the guide was brilliant and his passion for his island was very apparent making the day very informative and special. All in all a very good time.

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    9,0
  • Personal
    9,0
  • Precio
    9,0

We have just spent two weeks at your hotel. We thoroughly enjoyed our time with you. The food was excellent, the pools were lovely. The staff are all very helpful and friendly. We would definitely recommend your hotel to friends and family. I hope my scoring below is correct and everything is in Spanish.

 'Hipotels.com'

  • Limpieza
    9,0
  • Ubicación
    9,0
  • Servicios
    10,0
  • Personal
    9,0
  • Precio
    9,0

Un hotel muy bueno cerca del mar con un personal atento y amable. El buffet es variado y bueno.

 'Hipotels.com'

  • Limpieza
    10,0
  • Ubicación
    7,0
  • Servicios
    10,0
  • Personal
    10,0
  • Precio
    6,0

Muy buena experiencia en este hotel. Sobretodo felicitar a todo el personal de restauración.

 'Hipotels.com'

  • Limpieza
    9,0
  • Ubicación
    10,0
  • Servicios
    10,0
  • Personal
    10,0
  • Precio
    8,0

Hemos estado muy a gusto en el hotel. Habitaciones y buffet fabulosos, instalaciones perfectas (sólo hemos encontrado a faltar piscina cubierta o climatizada), trato amable, grandes conciertos nocturnos (especial felicitación a The Beatles)...Un poco alejado del pueblo.

 'Hipotels.com'

  • Limpieza
    10,0
  • Ubicación
    8,0
  • Servicios
    9,0
  • Personal
    8,0
  • Precio
    9,0

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Ubicación

Urbanización Montaña Roja, s/n, 35570 Playa Blanca, Lanzarote, España

+34 928 519 070